Email Communication Policy

 

Our practice allows patients an opportunity to obtain advice or information related to their care by electronic means, but only where the general practitioner determines that a face to face consultation is unnecessary and that communication by electronic means is suitable. Our practice will only provide information that is of a general, non-urgent nature and will not initiate electronic communication (other than SMS appointment reminders) with patients. Any electronic communication received from patients is also used as a method to verify the contact details we have recorded on file are correct and up-to-date.